Privacy Policy
Last Updated: January 2025
1. Introduction
Welcome to FeelWell. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our student wellness platform.
2. Information We Collect
We collect information that you provide directly to us, including:
- Student information (name, grade level, school)
- Wellness check-in responses and chat interactions
- Usage data and platform interactions
- School and educator contact information
3. How We Use Your Information
We use the information we collect to:
- Provide personalized wellness support to students
- Monitor student wellbeing and identify those who may need additional support
- Generate analytics and insights for educators and administrators
- Improve our platform and develop new features
- Communicate with schools, educators, and parents
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. All student data is encrypted in transit and at rest, and we comply with FERPA, COPPA, and other applicable education privacy laws.
5. Data Sharing and Disclosure
We do not sell student data. We may share information with:
- School administrators and designated educators
- Parents or guardians (as permitted by the school)
- Service providers who assist in operating our platform
- Law enforcement when required by law or to protect safety
6. Your Rights
You have the right to access, correct, or delete your personal information. Schools and parents may request access to student data or request deletion by contacting us at hello@psyflo.com.
7. Children's Privacy
Our platform is designed for use in K-12 educational settings. We comply with COPPA and obtain appropriate consent from schools acting in loco parentis before collecting information from children under 13.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify schools of any material changes and post the updated policy on our website.
9. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@psyflo.com